Privacy policy
At TÉVI BELLA, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.
Information we collect
When you visit our website, we may collect certain information about you, including:
- Personal identification information such as your name, email address, delivery address and phone number, provided voluntarily by you during checkout.
- Payment and billing information necessary to process your orders. Card details are handled securely by our third-party payment providers. We do not store or have access to your full card details.
- Browsing information such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.
How we use your information
- To process and fulfil your orders, including delivery.
- To communicate with you about your purchase, provide customer support, and respond to enquiries.
- To personalise your shopping experience and show you relevant products.
- To improve our website, products, and service.
- To detect and prevent fraud and unauthorised activity.
Information sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service providers. We share information with third parties who help us operate our store, process payments, and deliver orders — including Shopify, our payment providers, and our courier partners. They are required to handle your data securely and use it only to provide their service to us.
- Legal requirements. We may disclose information if required to do so by law or in response to a valid legal request.
Data security
We use industry-standard measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies
We use cookies and similar technologies to improve your browsing experience, analyse traffic, and understand how our website is used. You can disable cookies through your browser settings, but some features of the website may not work correctly.
Your rights
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond as soon as we reasonably can.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact us
TÉVI BELLA
WhatsApp: 0723387318
Instagram: @tevibella
Email: tevibellaclothing@gmail.com